Available for opportunities

Hi, I'm Miftah
IT Specialist &
Software Engineer

Results-driven computer engineer with over 14 years of experience across software development, enterprise IT infrastructure, Microsoft 365 administration, workflow automation, cybersecurity, and AI-powered digital transformation. Based in Dubai, UAE.

πŸ‡¦πŸ‡ͺ Dubai, UAE 14+ Years Experience MSc Computer Engineering 4 Languages
Miftah Abdul-Rahman
14+Years exp.
3.94MSc GPA Β· High Honour
4Languages spoken
5+Countries worked in

Building digital futures
across continents

I'm a results-driven IT specialist and computer engineer with over a decade of experience spanning software development, enterprise infrastructure, cybersecurity, and digital transformation.

My career has taken me across Ghana, Libya, Turkey, Germany, and now the UAE, giving me a truly global perspective on technology and business. I've delivered scalable web platforms, CRM systems, automation workflows, and AI-powered solutions.

Beyond engineering, I'm an experienced university instructor and published researcher, passionate about shaping the next generation of software developers at IBTE University in Dubai.

  • LocationDubai, UAE
  • Emailmiftahabdul99@gmail.com
  • Phone+971 525 639 278
  • Portfolioportfolio.miftah.blog

Languages

EnglishNative
DagbaniNative
ArabicC1 – C2
TurkishC1 – C2

Professional experience

14+ years delivering impactful technology solutions across the UAE, Turkey, and beyond.

June 2025 – Present
IT Manager
Persian Horizon Β· Dubai, UAE
Leading all IT operations and digital infrastructure across the organisation. Responsibilities include advanced Microsoft 365 systems management (Exchange Online, SharePoint, Teams, Intune/MDM, Azure AD, licensing & security policies), Make.com and Zapier workflow automations, cloud data management and security, CRM systems integration, AI chatbot deployment, multiple WordPress and custom-code websites, network security, and general IT operations management including vendor relations, asset tracking, and helpdesk oversight.
Microsoft 365IT OperationsMake.com / ZapierAzure AD / IntuneCloud SecurityCRMAI ChatbotWorkflow Automation
October 2024 – Present
Software Development Instructor
IBTE University Network Β· Dubai, UAE
Teaching Front-End Web Development, OO System Analysis and Design, Software Engineering, Introduction to Data Science & Big Data, and Digital World to university students.
TeachingWeb DevData ScienceSoftware Engineering
August 2024 – Present
Freelance Web Developer
Self-employed Β· Dubai, UAE
Building modern web applications for clients using React, JavaScript, and WordPress. Delivered the advanced Turkish Business Council website with activity automations, user interactions, and AI support.
ReactJavaScriptWordPressClient Projects
January 2021 – April 2024
IT Specialist
Bronz Otomotiv Β· Ankara, Turkey
Sole IT specialist for full enterprise infrastructure: Windows Server AD/DHCP/DNS, FortiGate firewall, SQL databases with ERP integration, digital transformation, and IoT smart factory implementation.
FortiGateWindows ServerSQL / ERPIoTDigital Transformation
December 2018 – September 2022
Freelance Software Developer
Self-employed
Built MVC applications in C# and .NET, e-commerce websites, and front-end projects with JavaScript, HTML5, CSS, and Shopify for clients across multiple industries.
C# / .NETMVCShopifyE-commerce
October 2018 – January 2021
Native English Instructor
Wall Street English Β· Ankara, Turkey
Part-time evening language instruction alongside full IT and development career.
Education
August 2016 – September 2020
Website & Mobile App Developer
Izmir International Students Association Β· Turkey
Developed the association's website using HTML, JS, CSS, and WordPress, plus a Java Android mobile app serving as a city guide for foreign students in Izmir.
JavaWordPressMobile App
December 2014 – July 2015
ICT Instructor
Business College Β· Tamale, Ghana
Trained high school students in Microsoft programs and software applications.
EducationMS Office

Skills & technologies

A broad technical toolkit built across a decade of hands-on engineering, infrastructure, and development work.

πŸ’»
Front-end Development
Building responsive, modern interfaces with the latest web technologies.
HTML5CSS3JavaScriptTypeScriptReact.jsWordPress
βš™οΈ
Back-end & Languages
Server-side logic, APIs, and enterprise software across multiple languages.
PHPPython 3.xJavaC#.NETMVC
πŸ—„οΈ
Databases & Data
Database design, administration, cloud data management and security.
MySQLSQL ServerCloud Data ManagementData SecurityERP Integration
πŸ”
Network & Security
Enterprise network setup, administration, and multi-vendor firewall management.
FortiGateSophosCheckpointNetwork AdminActive Directory
☁️
Microsoft 365 & Cloud
Advanced administration of Microsoft 365 suite β€” users, licensing, security policies, Teams, SharePoint, Exchange, Intune, and cloud identity management.
Microsoft 365 AdminExchange OnlineSharePointTeamsIntune / MDMAzure ADOneDrive
⚑
Workflow Automation & Integration
Building no-code and low-code automation pipelines that connect apps, trigger actions, and eliminate manual processes across business systems.
Make.comZapierPower AutomateAPI IntegrationsCRM Automation
πŸ–₯️
IT Operations Management
End-to-end IT operations: hardware and software lifecycle, vendor management, helpdesk, SLAs, asset tracking, and day-to-day infrastructure oversight.
IT OperationsAsset ManagementVendor ManagementHelpdeskWindows ServercPanel
πŸ€–
AI & Digital Transformation
Integrating AI chatbots, automation workflows, and smart systems to drive real business transformation.
AI ChatbotsMarketing AutomationIoT / Smart FactoryGenerative AI

Selected projects

From enterprise networks to AI-powered platforms and mobile apps β€” a snapshot of key delivered work.

🏒
Persian Horizon β€” Digital Transformation
Full company IT overhaul: advanced Microsoft 365 administration, Make.com and Zapier automation pipelines, cloud data management and security, multiple websites, CRM, AI chatbot, and marketing automation β€” all integrated and running in production.
Microsoft 365Make.com / ZapierAI IntegrationCloud SecurityCRM
🌐
Turkish Business Council β€” Dubai
Advanced website for TBC Dubai including event activity automations, user interaction systems, and AI-powered support features. Delivered with full custom integration.
Custom WebAI SupportAutomations
🏭
Bronz Otomotiv β€” Smart Factory & Network
Enterprise-grade IT infrastructure: FortiGate security, Windows Server AD, SQL/ERP integration, and IoT digital transformation for a Turkish automotive smart factory.
FortiGateWindows ServerIoTERP
πŸ“±
Izmir City Guide β€” Mobile App
Java-based Android app serving as a guide for international students in Izmir, Turkey. Developed for and distributed through the International Students Association.
Java (Android)Mobile App
πŸŽ“
Medical Cloud Database β€” MSc Thesis
Designed and implemented a medical cloud database service system based on mobile computing, resulting in two publications submitted to SN Computer Science and Journal of Smart Health.
CloudMobile ComputingResearch
πŸ›’
E-commerce Web Projects
Multiple freelance e-commerce builds across stacks: React/JS front-ends, MVC C#/.NET applications, and Shopify storefronts for clients in retail and services.
ReactC# / .NETShopify

Education & credentials

A strong academic foundation earned across three countries, backed by continuous professional learning.

Master of Science
Computer Engineering (with thesis)
Dokuz EylΓΌl University Β· Izmir, Turkey
2017 – 2019
πŸ… High Honour Β· GPA 3.94
Bachelor of Science
Computer Science (Information Technology)
Islamic Call College Β· Tripoli, Libya
2010 – 2014
⭐ Best Student · 3 Consecutive Years
Language Diploma
Turkish Language (C1 Certified)
Izmir Katip Γ‡elebi Üniversitesi Β· Turkey
2015 – 2016
Secondary Education
West African Secondary School Certificate
Northern School of Business Β· Tamale, Ghana
2004 – 2007

Certifications

πŸ€–
Career Essentials in Generative AI
Microsoft & LinkedIn Β· 2023
🐍
Programming with Python 3.x
Online Β· 2022
πŸ”’
Cyber Security Training & Certificate
IEEE Turkey Computer Society Β· 2018
⚑
JavaScript Essential Training
LinkedIn Learning Β· 2024
πŸ“‹
Jotform Foundations Program
Jotform Β· 2024

Publications & Research

A Comprehensive Design Approach for Medical Cloud Database Service System β€” A Focus on Medical Passport
2024 Β· SN Computer Science Β· Journal of Smart Health (pending approval)
Design and Implementation of Medical Cloud Database Service System Based on Mobile Computing
2019 Β· MSc Thesis Β· Dokuz EylΓΌl University
Medical Image Data Management System in Mobile Cloud Computing Environment
2018 Β· International Students Science Congress Β· Izmir, Turkey
Design of Fire Detection System
2017 Β· International Students Science Congress Β· Izmir, Turkey

Get in touch

I'm open to full-time roles, freelance projects, consulting engagements, and speaking or teaching opportunities. Let's build something great together.

Currently available
Open to new roles &
collaborations in Dubai
Based in Dubai with flexibility to work on-site, hybrid, or remote. Ready to contribute from day one across IT management, software development, and digital transformation.
βœ“
IT Manager / IT Director
βœ“
Full-stack Web Developer
βœ“
Enterprise IT Specialist / Consultant
βœ“
Software Development Instructor
βœ“
Digital Transformation Lead
Send me an email β†’